The Andalucian job
We've just relaxed for a half an hour and went to Mercadona for some food having left the car on the parking lot. It ws in Calahonda, the parking there is probably very good for such "jobs": no windows are looking into it, just occasional customers come in and out, not really often. Calahonda is really quiet, and we've been to the shop a few times, it's always been a pleasant experience... To make the long story short, it was the only time that we'd left the backpack in the car.
One of the windows was broken, two backpacks stolen. They took not only the backpack full of electronics (two laptops, a tablet, a photo camera and a GoPro, a couple of e-books and some accessories like a selfie stick and chargers), but also an apparently childish one where an iPod and a Nokia Lumia were in between of books and toys.
The shop personnel was very helpful: they called the police (i.e. guardia civil), checked the car, they were there for us and such all. At the end of the story, they cleaned the car and the parking place. They wanted to put a carton into the windiw, but we decided not to do it.
We learned that the police won't come to us and apparently doesn't speak English. They have volunteer translators that work only in the daytime (it was evening), so we went to Fuengirola to speak Spanish to them. As good as we could. Our friends suggested to help us translating on the phone, and I even informed the police about this opportunity, but looks like my Spanish was enough for them. Will volunteer later :)
It took us about an hour including waiting time (we were the only people there). The next day, it took much less which made me surprized as Spain is not a fast country. In short, the first day has shown that they need serial numbers at least for some devices. As far as I understood, they wouldn't try to follow the hot scent (though it was already cold), but rather would wait when the devices "appear".
Needless to say we were shocked. It was the first time in our life we had something stolen. And really the first time we've broken the safety rules... These two events coincided. Damn, we don't leave even an apple in the car after that — who knows, they may be just hungry...
In the night, we have talked ourselves into that the changes are to the best and that'll come with time, and our customers have confirmed different favors for us in this situation, so we knew we can survuve. Not easily indeed, but at least we were all OK as well as the docs, the money and the important info. Nevertheless, one had to see me the next morning! I couldn't recognize myself. Luckily I didn't have time to look into the mirror.
The next day, we've got some serial numbers from our relatives, and a man called us about taking the fingerprints from the car; I was told they're going to do this. It took just about a half an hour (including waiting) to log all serial numbers and display the car. There were no good fingerprints, but the police (guardia civil, of course) has impressed me: many of them recognized my face, almost all of them knew what happened and had quite sensible discussions with each other, especially one guy that could even speak a bit of English. In general, my hope was reinforced.
After posting this on Facebook, I've received lots of comments from people who were robbed and cheated and they told what was stolen from them in Spain, so i can tell one thing for sure: it's pretty safe in many places here in Spain, it's great almost everywhere. But never leave any valuables in the car in any country.
And one more fact: the full car insurance sometimes happen to be much more useful than a deposit. We opted for this insurance for some other reasons, but this time it was really worth it: we just came to the Delpaso and changed the car, didn't even have to pay for the fuel that we consumed.



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